Content Moderation Policy | Nano Banana Pro - AI Image Generator & Photo Editor

Introduction

Nano Banana Pro Labs is committed to maintaining a safe, respectful, and lawful environment for all users of our AI image generation and editing services. This Content Moderation Policy outlines our approach to monitoring, reviewing, and moderating content created on our platform.

Our Commitment

We strive to balance creative freedom with safety and legal compliance. Our moderation practices are designed to:

Prevent the creation of harmful, illegal, or abusive content
Protect users from exposure to inappropriate material
Comply with applicable laws and regulations
Maintain the integrity and reputation of our platform

Moderation Approach

Multi-Layered Moderation System

We employ a comprehensive moderation approach combining:

Automated Filtering (Proactive)
- AI-powered prompt analysis before image generation
- Real-time content screening during generation
- Pattern recognition for prohibited content types
- Keyword and semantic analysis
Post-Generation Review (Reactive)
- Automated scanning of generated images
- Machine learning classifiers for NSFW and harmful content
- Hash matching against known prohibited content
Human Review (Manual)
- Review of flagged content by trained moderators
- Appeal processing and investigation
- Edge case evaluation and policy refinement
User Reporting (Community)
- User-initiated reporting of policy violations
- Community feedback integration
- Priority review of reported content

Prohibited Content Categories

Our moderation system actively detects and blocks:

Critical Violations (Zero Tolerance)

Child Sexual Abuse Material (CSAM): Any content depicting, suggesting, or sexualizing minors
Non-Consensual Intimate Images: Deepfakes or manipulated images of real individuals in intimate contexts
Terrorist Content: Images promoting, glorifying, or facilitating terrorism or violent extremism
Illegal Activity: Content depicting or facilitating criminal acts

Severe Violations

Sexually Explicit Content (NSFW): Pornographic, nude, or sexually suggestive images
Graphic Violence: Images depicting extreme violence, gore, or bodily harm
Hate Speech: Content targeting individuals or groups based on protected characteristics
Harassment and Bullying: Images intended to intimidate, threaten, or harm others

Moderate Violations

Misinformation: Realistic fake images designed to deceive (fake IDs, manipulated documents)
Intellectual Property Infringement: Unauthorized reproduction of copyrighted material
Spam and Abuse: Excessive generation, system manipulation, or automated misuse
Dangerous Activities: Content promoting self-harm, eating disorders, or dangerous challenges

Moderation Process

1. Pre-Generation Screening

When you submit a prompt:

Automated analysis checks for prohibited keywords and patterns
High-risk prompts are blocked with explanation
Low-risk prompts proceed to image generation
Borderline cases may include content warnings

2. Generation Monitoring

During image creation:

Real-time content analysis of generated images
Automatic rejection of policy-violating outputs
Users are notified if generation is blocked
No credits are deducted for blocked content

3. Post-Generation Review

After image generation:

Automated safety classifiers scan all images
Flagged content is queued for human review
Users may be temporarily restricted pending review
Confirmed violations result in enforcement actions

4. User Reports

Community reporting process:

Users can report policy violations via support@nanobananaprolabs.com
Reports include content description and violation type
Moderation team reviews within 24-48 hours
Reporters receive outcome notification (when appropriate)

Enforcement Actions

Violations result in proportional consequences:

First Violation (Minor)

Warning: Email notification explaining violation
Education: Guidance on acceptable use
No Penalty: Account remains active

Second Violation (Moderate)

Temporary Suspension: 7-day account suspension
Content Removal: Deletion of violating content
Credit Freeze: No credit usage during suspension

Third Violation (Severe) or Single Critical Violation

Permanent Ban: Immediate account termination
Data Deletion: Removal of user data and content
No Refunds: Forfeiture of remaining credits/subscription
Platform Ban: Email and payment method blocked from re-registration

Legal Violations

Immediate Termination: Zero-tolerance enforcement
Law Enforcement: Reporting to appropriate authorities
Evidence Preservation: Data retained for legal proceedings
Cooperation: Full assistance with investigations

False Positives and Appeals

We recognize that automated systems may occasionally make errors.

Appeal Process

If you believe content was incorrectly moderated:

Submit Appeal: Email support@nanobananaprolabs.com with:
- Your account email
- Description of flagged content
- Explanation of why moderation was incorrect
- Any supporting context or documentation
Review Timeline: Appeals reviewed within 5 business days
Human Review: Trained moderators manually evaluate appeals
Decision Notification: Outcome communicated via email
Account Restoration: If appeal succeeds:
- Account restrictions lifted
- Credits refunded (if applicable)
- Violation removed from account history

Appeal Rights

One appeal per moderation action
Appeals must be submitted within 30 days
Repeated frivolous appeals may result in suspension
Decisions after appeal are final

AI Model Disclaimers

Third-Party AI Models

Nano Banana Pro Labs is an independent AI service platform that accesses AI capabilities through third-party model providers via APIs. We:

Do not develop or train AI models
Are not affiliated with any AI model provider
Use commercially available AI services
Implement additional safety layers beyond provider defaults

Model Limitations

AI models may occasionally:

Generate unexpected or unintended content
Fail to detect subtle policy violations
Produce false positives in moderation
Reflect biases present in training data

We continuously improve our moderation systems to address these limitations.

Synthetic Content Transparency

All images created using our Services are AI-generated and synthetic:

Not Real People: AI-generated faces and figures are not real individuals (unless based on user-provided reference images)
Synthetic Scenes: Environments, objects, and scenarios are artificially created
Disclosure Requirement: Users must disclose AI-generated nature when sharing content publicly or commercially